Important Hospital Notification

Attention patients and visitors: Our visiting hours are currently restricted due to an increase of influenza and other respiratory viruses circulating in the community.

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Bon Secours Cork is covered by all major private health insurers, however an excess amount and/or a shortfall amount may be payable by you depending on the particular health insurance plan that you have purchased. To ensure smooth admission to the hospital please be aware of the following:

  • If there is an excess on your policy – this is specified in your policy as the amount payable by you before your health insurer is required to pay anything. Normally this is a once off payment per each admission to hospital and is payable in advance of admission.
  • If there is a shortfall on your policy – this is the difference between the charge for hospital treatment and the amount your health insurance plan covers. Shortfalls are usually applied on a per night basis. For example many health insurance plans provide cover for shared room accommodation (semi-private) only.  If your plan covers you for semi private room accommodation only and you avail of private room accommodation you will be liable for a shortfall payment.
  • If you are attending Surgical Assessment Unit (SAU), Medical Assessment Unit (MAU), Paediatric Assessment Unit (PAU) or Fast Track Clinic (FT) you will be liable for the following charges:
    - If discharged on the day you will be liable to pay consultant’s/consultation fee plus any tests carried out on the day. Please note that your bill will be capped at €550 in SAU, €750 in MAU, €525 in PAU and €450 in FT
    - If admitted on the day you will be liable to pay consultant’s/consultation fee plus any inpatient insurance policy excess and a private room shortfall if applicable.
  • Important to note - We would like to bring to your attention that you may be accommodated in a private room during your admission even if you have not requested one. This can be for a variety of reasons including for infection control purposes. Also Bon Secours Hospital Cork has a very limited number of shared rooms and it may not be possible to provide you with shared accommodation during your admission. In such circumstances you may be liable for a shortfall payment. Private room shortfalls vary depending on the insurance plan and can be very significant however Bon Secours Hospital Cork limits the private room shortfall at €80 per night for a maximum of 4 nights during any single admission.  Patients who have multiple admissions to the hospital will have the private room shortfall capped at €720 in any calendar year. 
  • If you are required to attend the Surgical Pre-Assessment Unit prior to the procedure, there will be a €90 charge applied to you payable on admission. Patients who will require to attend the Surgical Pre-Assessment Unit multiple times in one calendar year, the charge will be capped at €180 (two visits).

It is advised that prior to your admission that you check your level of cover directly with your health insurance provider. Contact details are as below.

VHI Health Care

056-4444444

Garda Medical Aid

(01) 8991604

Laya Health Care

021-2022000

ESB Provident Fund

(061) 430474 / 430581

Irish Life Health Care

01-5625100

Prison Officer Med Aid

(01) 8308963

Patients can be further advised in relation to their cover for Bon Secours Hospital Cork by calling us on 021 4542807 ext 2802/2996 from 9am to 5pm Monday to Friday.

Please note that any excess or shortfall is payable prior to your admission.  Credit or Debit Card details will be taken prior to your admission and the payment will be processed on discharge.

Prior to your admission you will receive a text message asking you to confirm that you understand the above and wish to proceed with your admission. 

Please follow the link on the SMS