The above response is based on the information you have provided. The tool is intended to be an indication of your potential coverage in the Bon Secours Hospital Dublin but not as a definitive confirmation of your individual cover as it does not account for any recent changes or waiting times that may/may not be applicable to your current plan status.
Please check with your Insurance Company directly or call the Bon Secours Hospital Dublin on 01 8065300.
If you are being admitted for an inpatient or day case procedure, please ensure that you obtain the procedure code from your Consultant which you will be required to give to your insurance company when checking your cover.
Bon Secours Health System CLG (“Bon Secours”) understands that your privacy is important to you and that you care about how your personal data is used.
We respect and value the privacy of all of our patients and residents and will only collect and use personal data in ways that are described here,
and in a way that is consistent with our obligations and your rights under the EU General Data Protection Regulation (“the GDPR”).
All medical information under the GDPR is deemed as a special category of personal information.
Personal data we gather will be “processed” in accordance with all applicable data protection laws including the GDPR and the applicable Irish Data Protection legislation.
For the purposes of the GDPR, Bon Secours Health System CLG is a “Data Controller” registered with the Irish Data Protection Commission.
For further information or queries about your data and your data protection rights, please contact
DPO, Bon Secours Health System Group Offices, 7 Riverwalk, Citywest, Dublin 24, D24 H2
Email : dpo@bonsecours.ie
Please click HERE for a PDF version of Bon Secours Data Protection and Privacy Statement.
Bon Secours is a not-for-profit organisation with its mission centred on providing compassionate, world class medical treatment to all those it serves
in its 5 modern acute hospitals in Cork Galway, Limerick, Tralee and Dublin as well as a Care Village in Cork. Bon Secours is internationally accredited by the
Joint Commission International Accreditation Standards for Hospital (JCI), the leading organisation in the international accreditation of hospitals for quality and patient safety.
All personal data we gather will be processed in accordance with all applicable data protection laws and principles, including the EU General Data Protection Regulation
and the applicable Irish Data Protection legislation.
This Privacy Statement explains how Bon Secours use your personal data: how it is collected, how it is held, and how it is processed.
It also explains your rights under the law relating to your personal data.
To assist in safeguarding your information, Bon Secours has developed a set of fundamental information governance principlesand policies
to ensure that it minimises the amount of personal data it collects, that it uses personal data only for the purpose it
was obtained and in accordance with its legal obligations.
Bon Secours promotes good information governance practices among its staff and monitors and improves internal policies, procedures,
and uses Information Communications Technology (ICT) security tools to ensure that all personal data is protected against theft, accidental loss,
unauthorised access or alteration, erasure, use or disclosure.
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (“GDPR”) as ‘any information relating to an
identifiable person who can be directly or indirectly identified in particular by reference to an identifier’ such as your Medical Record Number (MRN).
A Data Controller is the legal entity which determines how and why personal data is collected and used.
The Bon Secours Health System Group Offices are located at,
7 Riverwalk,
Citywest,
Dublin 24,
D24 H2CE.
Under the GDPR, you have the following rights, which Bon Secours will always work to uphold:
This right only applies in certain circumstances; it is not a guaranteed or absolute right. Please contact us using the details in Part 14 of this Statement to find out more.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 14 of this Statement.
Further information about your rights can also be obtained from the Data Protection Commission. If you have any cause for complaint about our use of your personal data,
you have the right to lodge a complaint with the
Data Protection Commission,
21 Fitzwilliam
Square South,
Dublin 2
D02 RD28,
Ireland,
Email: info@dataprotection.ie
Website: www.dataprotection.ie
As a healthcare provider it is important for us to have a complete picture about your health in order to care for you. The personal data we collect enables us to
confirm your identity when we contact you, or when you contact us. It enables us to provide the correct high-quality care to meet your individual needs.
Our staff including our nurses, doctors and other healthcare professionals caring for you, keep records about your health and the care you receive for the
purposes of preventative medicine, medical diagnosis, medical research, the provision of medical care and treatment and the management of healthcare services.
Having accurate and up-to-date information will assist us in providing you with the best possible care.
The following is a non-exhaustive list of various categories and types of personal data we may collect some of the following personal data (this may vary according to your relationship with us):
Bon Secours may process certain special category data which may include health information, racial or ethnic origin, religious or philosophical beliefs, genetic and biometric data.
While the type of personal data we process may change occasionally, we believe it is important that you are aware of the types of personal data we gather and use. Under the GDPR, we must always have a lawful basis for using your personal data. The lawful basis for Bon Secours processing your Special categories of personal data are as follows:
Special categories of personal data are defined by the GDPR and include things like racial or ethnic origin, religious or philosophical beliefs, genetic data, biometric data, health data, sex life details and sexual orientation.
If the purpose of the processing is for a reason other than the reasons above, we will seek your consent to process your sensitive personal data.
Bon Secours promotes a minimum use of personal data in all its health research projects and all Researchers are required to complete a ‘Data Protection Impact Assessment’ in relation to the personal data they wish to collect and use in their health research study.
Research in healthcare is vital in helping develop understanding about health risks and causes to develop new treatments. All Health Research at Bon Secours is reviewed and approved in advance by our Research Ethics Committee. Your consent will be sought prior to being asked to participate in a research study or to have your personal data used in a research study unless your consent is deemed not necessary under the Health Research Regulations 2018. In some circumstances, consent exemptions may be granted by the Health Research Board Consent Declaration Committee (HRBCDC). In such circumstances you will not be identified in any published results without your prior agreement. More information can be found on our website and on research posters placed around our hospitals.
Pre-screening patients for a clinical study is common practice in health research. This process involves reviewing the medical records of patients who have
received healthcare services in the Bon Secours. Pre-screening of patient records without asking for consent may only be carried out by:
Who is an “authorised person”? An authorised person may be an employee of:
Access to your data will be for the sole purpose of pre-screening as set out in an agreement between the Hospital and the employer of the pre-screener.
If you are identified as a potential candidate, you may be contacted by the research team, and you will be asked to consent to take part in the research.
Chart review studies use data which was previously collected by the hospital for the provision of your health care. These studies facilitate the rapid collection of clinical, safety, and healthcare resource utilisation data.
The default option for retrospective chart review studies is to obtain your consent.
Consent may not be obtained if the following conditions are met:
Chart review studies may only be carried out by:
Who is an “authorised person”? An authorised person may be an employee of:
Access to your data will be for the sole purpose of pre-screening as set out in an agreement between the Hospital and the employer of the pre-screener.
If you are identified as a potential candidate, you may be contacted by the research team, and you will be asked to consent to take part in the research.
In addition to using the data to provide for your care, personal data is also routinely used to improve the quality of services we provide and plan for the future (Indirect Care), therefore, your data may be used to:
Bon Secours recognise its duty to keep your personal data secure and confidential and where appropriate we de-identify your data when using it for quality improvement activities.
To provide you with the highest quality of healthcare, we need to keep records about you. Your data may be collected in a number of different ways such as a referral made by your GP or another healthcare professional you have seen, or perhaps directly from you over the telephone, in person, or on a form you have completed. There may also be times when personal data is collected from your relatives or a next of kin where you might be very unwell and unable to communicate. During your treatment health specific data may also be collected by our nurses, doctors, and other healthcare professionals who are taking care of you. This personal data will be held in your patient chart (this can be either electronic and/or paper).
Bon Secours is fully committed to ensuring that your information is secure with us and with the third parties who act on our behalf. We have a number of security precautions in place to prevent the loss, misuse, or alteration of your personal data. Staff working for Bon Secours have a legal duty to keep information about you confidential and staff are trained in information security and confidentiality. Bon Secours has strict information security policies and procedures in place to ensure your personal data is safe, whether it is held in paper or electronic format.
Bon Secours only keep personal information for a period that is deemed necessary to carry out the function and operational purpose for which it was originally collected, unless it is specifically required by law to keep your information for longer. All personal information is subject to a specified retention period and is securely destroyed once no longer needed.
Bon Secours may store or transfer some or all of your personal data in countries that are not part of the European Economic Area (the “EEA”). These are known as “third countries” and may not have data protection laws that are as strong as those in the EEA. This means that we will take additional steps to ensure that your personal data is treated just as safely and securely as it would be treated within the EEA and under the GDPR.
We use specific contracts with external third parties that are approved by the European Commission (EC) for the transfer of personal data to third countries or that will be transferred to third parties located in countries deemed by the EC as having an adequate level of data protection. These contracts ensure the same levels of personal data protection apply as are provided for under the GDPR.
Depending on your personal circumstances we may need to share personal data with selected third parties. In some cases, those third parties may require access to some or all of your personal data that we hold and may include:
Where Bon Secours is required to provide statistical information to the HSE we will ensure that you cannot be identified by anonymising the information. If it is not possible to anonymise your data, we will seek your consent.
Bon Secours may also be receiving services from third party providers for example, referral services. To assist in this process, we may need to share your personal information with those providers. We are careful to share only information that is necessary for this purpose. Anyone who receives this information is also bound by confidentiality and data protection legislation. In certain situations, we may have to disclose your personal information in accordance with legal requirements, or in an emergency to prevent injury to other persons.
If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, obligations, and the third party’s obligations under Data Protection legislation.
If any personal data is transferred outside of the EEA, we will take steps to ensure that your personal data is treated just as safely and securely as it would be within the EEA and under the GDPR, as explained in Part 9 of this Statement.
In some limited circumstances, Bon Secours may be legally required to share certain personal data, which might include yours, such as if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a Regulatory Body.
If you want to know what personal data Bon Secours hold about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held).
This is known as a “data subject access request”.
All data subject access requests should be made in writing send to dpo@bonsecours.ie or by post to
DPO,
Bon Secours Health System Group Offices are located at,
7 Riverwalk,
Citywest,
Dublin 24,
D24 H2CE.
To make this as easy as possible for you, a Data Subject Access Request Form is available for you to use.
This form is available using this link HERE (see pdf at bottom of page also). You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible. Bon Secours will need proof of identity such as a passport or a driver’s licence which you should send to us when you’re making your request. Where the request is extremely broad, we may seek clarification on the data you require.
There is normally no charge for a subject access request, however Bon Secours reserves the right to impose a fee for ‘manifestly unfounded or excessive requests to cover our administrative costs in responding.
Bon Secours will respond to your data subject access request within a month. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. We will keep you fully informed of our progress in addressing your request.
Bon Secours has appointed a Data Protection Officer (DPO) to oversee Bon Secours compliance with its data protection obligations.
If you have questions regarding Bon Secours data protection practices or wish to make a complaint or provide a complement, please do not hesitate to contact us as follows:
Email: dpo@bonsecours.ie or write to the
DPO, Bon Secours Health System Group Offices, 7 Riverwalk, Citywest, Dublin 24, D24 H2
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