Introducing BonsConnect: A major advancement in digital healthcare

Bon Secours Health System will launch BonsConnect, its new Electronic Health Record (EHR) system, on Monday 1st December 2025 in Bon Secours Hospital Limerick and Bon Secours Hospital Tralee. This marks the first phase of a major digital transformation across the health system, with other Bon Secours hospitals set to follow in 2026.

Transforming how care is delivered

The first cloud-based EHR in Ireland, BonsConnect is a secure digital platform that replaces many of the paper records traditionally used in hospitals. It brings together patient information, including medical history, test results, treatment plans and clinical notes, into one connected system accessible to authorised members of the patient’s care team.

BonsConnect supports safer and more personalised care for patients. From admissions through to recovery, the system enables secure access to patient records across departments and locations. Staff can document information, coordinate care and make informed decisions in real-time, ensuring that every patient benefits from a seamless experience.

A major investment in digital innovation

The introduction of BonsConnect represents a significant investment in digital technology and innovation within Bon Secours Health System. It is the first ‘cloud-based’ EHR in Ireland, meaning hosted on external servers for increased capacity. The new system will enhance how information is shared across hospitals, improve the accuracy and efficiency of documentation, and reduce administrative burden for healthcare teams.

Supporting staff and patients through change

Extensive training and preparation have taken place across both hospitals ahead of the ‘go live’ date. Dedicated on-site support teams will be in place throughout the first weeks to ensure a smooth transition for staff and patients.

While patients attending Bon Secours Hospital Limerick and Bon Secours Hospital Tralee from 1st December may notice staff using new digital devices, their appointments and care will continue as normal. The change requires no action from patients and will not affect how they book appointments, make payments or contact the hospitals.

Expanding BonsConnect across our hospitals

Following the successful launch in Tralee and Limerick, BonsConnect will be introduced across our hospitals in Dublin, Galway and Cork in 2026. Once fully implemented, the system will connect patient information securely across the entire Bon Secours Health System, supporting consistent, high-quality care at every stage of the patient journey.

Learn more about BonsConnect