Key Duties and Responsibilities
The post holder must possess a hospital-wide understanding of clinical activity, patient dependency, skill mix and bed availability, by continuously collecting patient information (at least once per shift) and making informed decisions. The Clinical Nurse Manager II shows a capacity to adopt a leadership stance, and supplements nursing management structures in the Hospital.
The key roles and responsibilities include:
- Be responsible for assisting the ADON by taking an active role in the professional leadership, development and effective management of the nursing and allied care services in accordance with Hospital policies and procedures.
- Assist in co-ordinating the activities of the Nursing Department by liaising with Consultants, medical staff and other healthcare professionals and service managers.
- Lead, manage and motivate the Nursing team, delegating responsibility and accountability to CNM I & Senior Nurses, as appropriate.
- Manage the bed management function between the hours of 8 p.m. to 8 a.m. on a seven-day week basis.
- Take responsibility for being the ‘contact person’ for patient location enquiries in the absence of the Bed Manager.
- Display a visible clinical presence and be an expert practitioner and role model in the clinical area. Utilise advanced skills in patient assessment and undertake appropriate clinical decisions and actions referring to medical practitioner/clinician, as appropriate.
- Participate fully in the unit duty roster set up by the ADON e.g. carry out nightly patient visitation, address operational & staffing issues, monitor practice against policy and take corrective measures as appropriate.
- Ensure all incidences or difficulties concerning patients and staff are accurately and adequately documented and immediately reported to the ADON and the necessary corrective action taken as appropriate.
- Assess, report and take appropriate corrective action on complaints from patients and relatives. Analyses complaint data and implement procedures to improve the service where appropriate.
- Develop and maintain good communication throughout the night nursing teams and others involved directly or indirectly with patient care to ensure a patient focused service.
- Receive reports on patients’ progress during the night from Nursing Staff and relay to the ADON.
- Undertake ward duties to supplement and assist the nursing team.
- Liaise with senior medical staff regarding the overnight management of patients.
- Practice in accordance with all current policies, protocols and guidelines of the Hospital.
- Maintains accurate and adequate records including attendance/annual leave/sick leave/absenteeism/maternity leave/bank hours to be processed by Payroll Department.
- Utilise financial and other information to plan and deliver agreed levels of service and keep within the nursing budget. Monitor results and take action where appropriate, and highlight variances within the nursing budget to the ADON.
- Encourage ongoing staff education and staff development among permanent night staff.
- Participate on working groups or committees deemed appropriate to the role.
- Deputise for Night ADON as required.
- Attends Heads of Department Meetings as required.
- Take responsibility for keeping up to date with nursing literature, recent nursing research and new developments in nursing management and practice and maintain competencies relevant to the role.
- The Clinical Nurse Manager II must adhere to the Code of Professional Practice and Behaviours for Registered Nurses. Is aware and understands the need to adhere to hospital and/or professional standards, policies and procedures, relevant to their area of practice.
- Communicates effectively in the English language, both written, and spoken as appropriate to job requirements.
Human Resource Management
- Plan and implement staffing allocations, providing quality care and optimising staff skills. Ensure cost effective use of agency and bank nurses.
- Assist in the orientation of new staff members and agency nurses and participate in and conduct performance review and development of assigned staff as appropriate.
- Monitor and respond nightly to staffing levels according to patient dependency and ward activity.
- Assist with and advise on selection, purchase, replacement or upgrading of equipment.
- Assist and participate, as appropriate, with recruitment/selection/deployment /rostering of Nursing and HCA Staff.
Health & Safety
- Ensure that the Hospital’s health & safety, fire and other statutory regulations are adhered to and updated.
- Ensure the safe custody and recording of controlled drugs.
- Ensure that Nurse in Charge carries the keys of the medication press/trolley on her/him person, in accordance with Hospital policy.
- Be familiar with all alarm panels/exits in the Hospital and have knowledge of action to be taken if alarm is activated.
- Be aware of location of Pharmacy keys so as to be able to dispense urgently required drugs from Pharmacy out of hours.
- Deal with emergency situations e.g. Cardiac Arrest/Fire.
- Be accountable for good work practices and health & safety within the nursing department, liaising with Infection Control Committee & Health & Safety Committee and being alert to possible safety hazards.
- Liaise with and direct Night Security personnel as required.
- Liaise with Night Security man to ensure the Hospital is a safe place for staff and patients.
- To ensure internal/external security
- Adequate lighting on stairwells
- Dimmers are in working order
- Alarms are activated and windows/doors are locked
- Grounds are patrolled at regular intervals
- Cameras are viewed constantly
In the course of your employment you may have access to or hear information concerning the personal or medical affairs of staff/patients or other health service business, such records and information are strictly confidential and unless acting on the instruction of an authorised person, on no account must personal information concerning staff, patients or the hospital be divulged or discussed except in the performance of normal duty.
In addition care must be taken that a patients medical records are never left in such a manner that unauthorised persons can obtain access to them and kept in safe custody when no longer required.
This job description is subject to periodic revision following discussion with the post holder. The Hospital reserves the right to reasonably review/update the duties/terms of this position, periodically, to meet the needs of the department and with participation from the post holder.
Policies and Procedures
The duties and responsibilities of this post will be undertaken in accordance with the policies, procedures and practices of Bon Secours Hospital Dublin, which may be amended from time to time.
Interested applicants should submit a letter and C.V. addressed to the Director of Nursing, Bon Secours Hospital, Glasnevin Dublin 9 or email email@example.com by 31st May 2019.
Bon Secours Hospital is an Equal Opportunity Employer