Bon Secours has 7 core values: these values are the vehicle through which we translate our Mission Statement into action in the life of the hospital.
Respect is our commitment to treat all people well. It is based on our belief that each person has equal dignity because each individual “is made in the image and likeness of God.” We promote self-respect and mutual respect and trust among all the members of the Bon Secours team.
Justice is the value that supports and protects the rights of all people. It characterises what we desire in our relationship to those we serve and our co-workers. It promotes the right to have needs met and in a manner consistent with human dignity; and it supports and protects the right of the individual to participate in decision making regarding their care.
Integrity implies a highly-developed sense of ethical behaviour, consistent with that expected of an individual or organisation with great moral character. Integrity is having our actions in harmony with our thoughts, feelings, and values. This integration of behaviour with thoughts, feelings, and values applies to each of us as individuals as well as collectively as an organisation.
Stewardship is the responsible use of all our resources for which they are intended to support, promote, expand, and preserve our mission and ministry. It is the use of good business principles. It is the balanced and right relationship of quality and value with cost and financial return.
Compassion means experiencing empathy with another’s life situation. Compassion is being with another as well as doing for them. This “being with” is done in such a way that the person experiences acceptance, concern, hopefulness, and sensitivity.
Quality is the excellence we strive to reach in the delivery of our health services. It is done in a fashion to meet or exceed clearly established internal and external standards. We will design or modify the ways we do our work seeking to constantly improve what we do so that the right things are done the right way.
Innovation is the process of creating or managing new ideas, methods, and technologies to vitalise existing services and to develop new ones. Innovation is stimulated by a strong awareness of the needs of those we serve and thrives in an organisation that promotes new approaches to health care delivery. The innovative organisation commits resources necessary for research and development and for change, while recognising that not all new efforts will succeed.